PURPOSE:  This course is designed to provide the fundamentals of Business Process Reengineering (BPR) and how BPR can be applied to the processes and culture that are inherent in public and private organizations.  The attendee will also be provided with a number of the tools which can aid in strategic and project planning and will be introduced to the concepts and principles which guide the processes and the implementation of strategic planning.

SCOPE:  The information shared in this course represents concepts, policies, and procedures employed in the conduct and management of a BPR Project.  The attendee will receive the latest information concerning organizational BPR policy, strategies, and direction for implementation of any Transformation Initiative. The course will address successes in applying BPR techniques to organizations and examine how BPR interfaces with Total Quality Management (TQM) and information engineering.

WHO SHOULD ATTEND:  This course is designed for individuals who are currently, or soon to be, involved in a Business Process Reengineering or those who need to know how to implement or manage such projects.

Strategic planning delivers a set of business goals and requirements that are expressed in terms of customers (process beneficiaries) and customer needs.  It takes into account, or guides the development of, the organization's mission, vision, values and beliefs.  The strategic plan defines what an organization is all about; which it will serve, what needs it will fulfill, and under what terms it will operate (values and beliefs).

Module I.  Introduction to Business Process Reengineering (BPR). 

  • Define the concept behind BPR.
  • List and define the objectives of BPR.
  • Explain the concept of "process management".
  • List the major components of BPR.