PURPOSE:  This course is designed to provide the fundamentals of Business Process Reengineering (BPR) and how BPR can be applied to the processes and culture that are inherent in public and private organizations.  The attendee will also be provided with a number of the tools which can aid in strategic and project planning and will be introduced to the concepts and principles which guide the processes and the implementation of strategic planning.

SCOPE:  The information shared in this course represents concepts, policies, and procedures employed in the conduct and management of a BPR Project.  The attendee will receive the latest information concerning organizational BPR policy, strategies, and direction for implementation of any Transformation Initiative. The course will address successes in applying BPR techniques to organizations and examine how BPR interfaces with Total Quality Management (TQM) and information engineering.

WHO SHOULD ATTEND:  This course is designed for individuals who are currently, or soon to be, involved in a Business Process Reengineering or those who need to know how to implement or manage such projects.

All business endeavors today try to compete with each other by building more efficient processes to meet the needs of their customers. Every Fortune 500 companies today claim to be process driven. The study of processes has today become a separate science which we call Business Process Management (BPM).

On the financial front too, Organizations have become responsible for and answerable to the share holders. As the challenges for Organizations in the new world characterized by intense competition and competitiveness and fast changing scenarios on all fronts increase, survival, growth and profits demand continuous involvement in redefining management thought and business processes.

Today it is the business processes that define the way Organizations exist, function and obtain the competitive edge to compete and finally to be sought after by the Customers. Only those who are able to continually work on improving the business processes find their path for survival and growth in the future times.

Strategic planning delivers a set of business goals and requirements that are expressed in terms of customers (process beneficiaries) and customer needs.  It takes into account, or guides the development of, the organization's mission, vision, values and beliefs.  The strategic plan defines what an organization is all about; which it will serve, what needs it will fulfill, and under what terms it will operate (values and beliefs).

Module I.  Introduction to Business Process Reengineering (BPR). 

  • Define the concept behind BPR.
  • List and define the objectives of BPR.
  • Explain the concept of "process management".
  • List the major components of BPR.